National Consumer Protection Week 2021

It’s National Consumer Protection Week, and attorneys general are joining consumer protection colleagues from around the country to share vital information to protect consumers.  Visit the pages throughout ConsumerResources.org to learn about how to protect yourself from being scammed, how to be a smart consumer when making purchasing and other decisions regarding multiple consumer topics, and how to file a consumer complaint with your attorney general. Below, you will find the top 10 complaints reported by multiple attorneys general in 2020.

Attorneys general are the leading consumer protection authorities in their states and territories, helping consumers by enforcing state and federal consumer protection laws and sharing tips on how to avoid being scammed and be a smart consumer. Read about attorney general actions in our 2020 Year in Review, in the February 2021 edition of the NAGTRI Center for Consumer Protection Monthly. We also report on how the attorneys general recovered more than $3.1 billion in multistate actions addressing a wide range of consumer protection issues. In order to subscribe to our newsletter, click here

Top 10 Consumer Complaints in 2020 & Consumer Protection Announcements

As part of National Consumer Protection Week (February 28 – March 5, 2021), many attorneys general released the list of top complaints they received in 2020. Some complaint types that can be found on many of the lists have to do with COVID-19 scams, robocalls, bogus telemarketing, lottery scams, phishing scams, motor vehicle issues, and credit issues. See below for links to the top complaints attorney general offices received in 2020 and other National Consumer Protection Week announcements.

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North Carolina Attorney General’s Top Scams of 2020

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Delaware Attorney General’s Top 10 Scams of 2020

How do I find my Attorney General?

To find out who your attorney general is, or to file a consumer complaint, click on your state, district, or territory here.

What do Attorneys General do?

As chief legal officers of the states, commonwealths, and territories of the United States, the attorneys general serve as counselors to state government agencies and legislatures, and as representatives of the public interest in many areas including consumer protection.  To learn more about what attorneys general do and about the National Association of Attorneys General, click here.

Consumer Information from the Federal Trade Commission

National Consumer Protection Week 2021 1Attorneys General often collaborate with the Federal Trade Commission (FTC), a leading federal consumer protection agency, has also released information from its database, Consumer Sentinel, identifying the number of complaints by topic and by state.

The FTC also encourages all consumers to report fraud—whether it be a scam, bad business practice, or robocall. To report a complaint with the FTC, visit ReportFraud.ftc.gov.

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Stay Up to Date with Consumer Protection News

The NAGTRI Center for Consumer Protection’s Consumer Protection Monthly is an email newsletter that is a compendium of information that may be of interest to consumers. To receive the newsletter, you will first need to create an account at naag.org. After creating your account and logging in, click “My Account.” Then choose “My Communication Preferences” and check the box next to “Consumer Protection Newsletter.” Click “Continue” at the bottom of the page to save your preferences.